AI Receptionists That Turn Enquiries Into Bookings — 24/7
We’re a Melbourne AI agency building AI phone, WhatsApp and website agents for Australian restaurants and local businesses. They answer questions, capture leads and help customers book, even when your team is flat out.
- A person can always step in
- Trained on your business, not on guesswork
- Web design & SEO under one roof
Prefer to talk? Call 0494 358 000 or chat on WhatsApp
How Many Customers Are You Losing When Nobody Answers?
Most customers won’t leave a voicemail or wait until Monday. If they can’t get an answer, they try the next business on Google.
Missed calls
The phone rings while you’re with a customer, on a job or closing up.
Bookings during service
Reservation calls pile up exactly when staff are busiest.
After-hours enquiries
Evening and weekend enquiries sit unanswered until the next day.
Unanswered website chats
Visitors with questions leave without contacting you.
Slow WhatsApp replies
Customers expect a fast reply, and a slow one loses the sale.
The same questions, all day
Hours, prices, parking, menu, availability… answered by hand, again and again.
Your AI Employee, Explained in 10 Seconds
Customers contact you the way they already do. The AI handles the routine part, and your team handles the rest.
Customer gets in touch
Phone, WhatsApp or website chat, any time.
AI understands
Works out what they need and answers from your approved info.
Qualifies & collects
Name, number, date, time, party size, job details.
Books or requests
Uses your booking system, or sends a booking request to staff.
You’re notified
Details land by SMS, email or WhatsApp. A human takes over when needed.
The AI only says what you’ve approved. If it doesn’t know, it says: “I’ll get a team member to confirm that for you.”
Customers Ask. Your AI Answers.
Pick one channel to start, or connect them all. Every agent is set up around your business, your wording and your rules.
AI Receptionist
Answers calls, handles common questions, takes messages and captures leads when you can’t pick up.
Learn more →Restaurant AI Booking Agent
Handles reservation requests, opening hours and menu questions during service and after close.
Learn more →WhatsApp AI Agent
Replies to WhatsApp enquiries instantly on the official WhatsApp Business Platform, with a human handoff.
Learn more →Website AI Chat
Turns website visitors into qualified leads, even after hours, and sends them straight to you.
Try it →Appointment Booking AI
Collects the details and books through your calendar or booking tool, or sends a request for you to approve.
Ask about it →Missed-Call Recovery
When a call goes unanswered, the customer gets an instant text so the conversation keeps going.
Ask about it →Your Restaurant Is Busy. Your Phone Should Still Be Answered.
Friday night, full dining room, phone ringing off the hook. A restaurant AI agent can handle the routine enquiries so your staff can look after the guests in front of them.
- Answers opening hours, location, parking and approved menu questions
- Collects booking requests: name, mobile, date, time and party size
- Notes dietary needs and special occasions
- Sends the request to staff, and confirms only once your booking system or team has confirmed
- Passes complex requests (functions, complaints, large groups) to a person
- Works during service, after close and on your days off
A Melbourne AI Agency Built for Busy Local Businesses
If your business runs on phone calls, messages or appointments, an AI agent can take the routine work off your plate.
For regulated industries such as medical, legal and financial services, the AI handles admin only (enquiries, appointments, FAQs) and never gives professional advice.
From Demo to Live Agent
Demo
We show you an AI agent working on a scenario like yours. No obligation.
Set-up
We train it on your hours, services, FAQs, tone of voice and booking rules.
Test & approve
You test it and approve its answers before any customer sees it.
Go live & improve
We monitor conversations and fine-tune it as your business changes.
Try a Real AI Agent Conversation
This is our live demo taking a booking request. The AI asks for the party size, day, time, name and mobile, then sends your team a tidy summary. It never tells a customer the booking is confirmed until your team or booking system confirms it.
As a Melbourne AI agency, we set up, test and look after every agent ourselves, and you approve its answers before it goes live.
AI That Knows What It Doesn’t Know
A bad answer costs you more than no answer. Every agent we build follows clear rules:
- Answers only from information you’ve approved
- Never makes up prices, availability or policies
- Never calls a booking “confirmed” unless your system or team has confirmed it
- Hands the conversation to a person whenever it’s unsure
- Handles customer data carefully, only for your enquiries and in line with the Australian Privacy Principles
The Website Behind the AI
An AI agent works best on a fast website that people can find. We still design and build the rest of your online presence:
- Website design & development (WordPress specialists)
- SEO & digital marketing for local search
- Google Business Profile management
- Logo & branding
Common Questions
What is an AI receptionist?
An AI receptionist is software that answers your calls, WhatsApp messages or website chats in natural language. It answers common questions from information you provide, collects customer details and booking requests, and passes anything it can’t handle to your team.
Will it replace my staff?
No. It takes routine, repetitive enquiries off your team and covers the times nobody is available. Your staff still handle anything complex or personal, and the AI hands over to them when needed.
Can it take restaurant bookings?
Yes. It can collect every detail of a booking request. Where your booking system allows an integration, it can check and create bookings directly. Otherwise it sends the request to your team to confirm. It never tells a customer a booking is confirmed until it actually is.
Do you use the official WhatsApp platform?
Yes. WhatsApp agents run on Meta’s official WhatsApp Business Platform, not unofficial workarounds that put your number at risk of being banned.
What happens if the AI doesn’t know the answer?
It says so and offers to have a team member follow up, then sends you the customer’s details and question.
How long does set-up take?
A simple website chat or WhatsApp agent can usually be ready in days, not months. Phone agents and booking-system integrations take longer, depending on the tools you already use. We’ll give you a clear timeline after your demo.
How much does it cost?
It depends on the channels, call or message volume and integrations you need. Plans start from $149/month plus set-up (ex GST). See pricing. We’ll confirm a fixed quote after your free demo, before you commit to anything.
Want an AI Agent Trained for Your Business?
Tell us a little about your business. We’ll show you how an AI agent could handle your calls, messages and bookings before you decide anything.
- A demo built around your type of business
- Honest advice on what to automate and what not to
- A clear quote with no lock-in surprises
Perfect Web Designer • 4 Huon Street, Tarneit VIC 3029 • info@perfectwebdesigner.com.au
Request your free AI demo
Never Lose a Booking Because Nobody Answered
See how an AI agent would handle a real enquiry for your business. It takes two minutes to try.