WhatsApp AI Agent for Australian Businesses
Reply to every WhatsApp enquiry in seconds, day or night. A WhatsApp AI agent answers your FAQs, works out what the customer needs, collects their details and books or hands over to your team.
- Official Meta platform, no risky workarounds
- Human takeover any time
- Leads saved and sent to you
Your Busiest Channel, Answered Instantly
Customers love WhatsApp because it’s fast. The Perfect AI WhatsApp Agent keeps it that way, even when your team is busy.
Greets & understands
Understands natural language, including typos and short replies, and works out what the customer wants.
Answers approved FAQs
Hours, services, locations, policies and links, all from information you’ve signed off.
Qualifies leads
Asks the right questions for your business, such as service, budget, suburb and timing.
Captures bookings
Collects booking details, shares your booking link or books where your system allows.
Notifies your team
Sends a clean summary of every lead, including where the enquiry came from.
Hands over to a human
Escalates when the customer asks, when it’s unsure or when the topic is sensitive.
How a WhatsApp AI Agent Handles an Enquiry
The customer messages your business number. The WhatsApp AI agent replies straight away, asks what they need, answers from your approved information and collects their name, contact details and preferred time. Your team gets a tidy summary and can take over the chat whenever they like.
We build on Meta’s official WhatsApp Business Platform. The agent only replies to people who message you first or have opted in, in line with Australia’s spam rules.
Secure, Official Architecture
We build WhatsApp agents on Meta’s WhatsApp Business Platform (Cloud API), the official way for businesses to automate WhatsApp. We never use WhatsApp Web scraping or unofficial tools that can get a number banned.
- API keys and credentials stay on the server, never in your website code
- Incoming messages are verified before they’re processed
- Conversations and leads are stored only for handling your enquiries
WhatsApp Rules We Follow
- The AI replies to customers who message you first. We don’t do bulk unsolicited messaging.
- Follow-up messages outside WhatsApp’s customer-service window use Meta-approved templates.
- Your business needs a verified Meta Business account and a phone number for the WhatsApp API. We guide you through set-up.
- Meta charges its own fees for some message types. We’ll explain these clearly in your quote.
Marketing messages must follow Australian spam laws and WhatsApp’s commerce and messaging policies. We’ll help you stay on the right side of both.
Popular WhatsApp AI Agent Use Cases
WhatsApp AI Agent: Common Questions
Can I keep using WhatsApp on my phone?
A number connected to the WhatsApp Business Platform works differently from the regular WhatsApp Business app. Your team replies through a shared inbox rather than the phone app. Many businesses use a dedicated number for the AI agent. We’ll recommend the best setup for you.
Can a staff member take over a conversation?
Yes. The AI can hand any conversation to a person, and your team can step in whenever they like.
Will it send promotions to my customers?
Only if customers have agreed to receive them and the messages follow WhatsApp’s template rules and Australian spam law. The main job of the agent is replying to enquiries.
What does it cost?
The WhatsApp AI Agent starts from $249/month plus a $790 set-up fee (ex GST), with Meta’s message fees passed on at cost. See full pricing.
See the WhatsApp AI Agent Working for Your Business
Book a short demo and we’ll show you a WhatsApp agent built around your services and FAQs.
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