Effective Date: 15-6-2023
Last Updated: 24-9-2026
At Perfect Web Designer, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect any data you provide when visiting our website or using our services.
1. Information We Collect
We may collect the following types of personal information:
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Name and contact details (e.g., email address, phone number)
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Business name and website
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Project-related details
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Payment or billing information (if applicable)
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IP address and browser/device information (via cookies or analytics tools)
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Any other information you voluntarily provide via contact forms, emails, or chats
2. How We Use Your Information
We use your data for the following purposes:
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To communicate with you about inquiries, projects, or quotes
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To deliver web design, development, and digital services
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For internal record keeping and customer service
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To improve our website and services
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For marketing and promotional communication (only if you opt-in)
3. Cookies & Tracking Technologies
Our website may use cookies, web beacons, and third-party tracking tools to:
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Understand user behavior and improve user experience
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Analyze traffic via tools like Google Analytics
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Deliver targeted advertising (only if implemented)
You can choose to accept or decline cookies through your browser settings.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share it with trusted third parties only when necessary to:
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Provide our services (e.g., hosting providers, payment processors)
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Comply with legal obligations
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Protect our rights or enforce our Terms & Conditions
5. Data Security
We take reasonable technical and organizational precautions to protect your personal information from unauthorized access, misuse, loss, or disclosure.
6. Your Rights
You have the right to:
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Access or correct your personal data
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Request deletion of your data
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Opt-out of marketing communications at any time
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Withdraw consent where applicable
To make a request, please contact us at info@perfectwebdesigner.com.au.
6A. Enquiry Forms, Website Chat, WhatsApp and AI Tools
Enquiry and demo request forms. When you submit a form on our website we collect the details you enter (such as your name, business name, business type, phone number, email address, what you would like to automate and your preferred contact method). We also record the page you submitted it from and how you found our website (for example Google, social media or a campaign link) so we can understand which marketing works. We use this information only to respond to your enquiry and to arrange and deliver our services.
Interactive AI demo. Our “Try Our AI Agent” demo runs in your browser using a fictional sample business. Details you type into the demo are not sent to us or stored by us. If you want to be contacted, please use one of our forms, phone, email or WhatsApp.
WhatsApp. If you contact us on WhatsApp, your messages, phone number and WhatsApp profile name are processed by WhatsApp (Meta) under its own terms and privacy policy, and by us to respond to you. If we use automated or AI-assisted replies on WhatsApp in future, we will tell you in the conversation and a person will be available on request.
AI services we provide to clients. When we build AI receptionists, chat or WhatsApp agents for our clients, customer conversations are handled on behalf of that client, and the client’s own privacy policy applies. We only use that data to provide the service to the client.
Call recordings and transcripts. We do not currently record calls to our business number. If this changes, callers will be told at the start of the call.
Spam protection and analytics. Our forms use Cloudflare Turnstile to block spam, which may process your IP address and browser information. We use Google Analytics (via Google Site Kit) to measure website usage, including clicks on phone, WhatsApp and booking buttons.
Overseas service providers. Some of the service providers we use (such as Google, Cloudflare, Meta/WhatsApp, our website host and email providers) may store or process information outside Australia, including in the United States. We take reasonable steps to use reputable providers with appropriate security.
Complaints. If you have a concern about how we have handled your personal information, please contact us first at info@perfectwebdesigner.com.au. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies.
8. Children’s Privacy
Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal data from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact:
📧 info@perfectwebdesigner.com.au
📍 4 Huon Street, Tarneit VIC 3029
ABN 41 760 762 539
📞+61 494 358 000
🌐 www.perfectwebdesigner.com.au